Process Improvement & Working Smarter

How do you improve the work processes in your office or small business?

This class focuses on applying “Lean” process improvement to add efficiencies to your business and improve your bottom line potential. Learn ideas about making your work processes flow better, faster, cheaper? We can show you how to apply “Lean” thinking to any business process, regardless of your industry. In many cases, this can result in improved customer service, saved labor, better inventory control, and reduction of expenses. This is an introductory class that focuses on problem solving, and identifying “value added” activities. We will discuss examples of improved processes from many different industries. crowd funding.

• Lonnie Koyama, Lead Economic Development Specialist
• South Florida District Office
• U.S. Small Business Administration