Veteran-Owned Business

Born in Miami, FL
Vietnam veteran
Ohio State University
More than 25 years in business
Florida resident for more than 18 yrs
Past board member of GRCC

My name is Denise Olson and I am the Social Marketing Director for HiTech Automotive. I have been married to
the Owner/General Manager Gary Olson for over 20 years. I left my corporate job of many years with Graybar Electric as a Branch Administrator in the district office to proudly join my husband in running our family-owned business. I am Mother to two beautiful daughter's and Grandmother to my adorable grandson. Outside of working hours I have dedicated many hours to local charities. I am a member of Amvets Post 26 ladies auxiliary in Dover, Florida where I volunteer my time to the community. I am proud to be part of the HiTech family and such a wonderful community!

I always wanted to be a Soldier for as long as I can remember. I liked the idea of protecting and defending those who could not protect or defend themselves. So, at the tender age of 19 I embarked on my lifelong dream and left for Basic Training at Fort Leonard Wood, MO. While in the military it strengthened the work ethic, personal responsibility and integrity instilled in me by my parents. The last eleven years before I retired, I served as a Counterintelligence Agent (cool name but not the 007 stuff you would expect). While performing that job I learned a lot about security both personal and physical. I knew that I would be happy in a type of job that would keep me in the security field. I found that in the alarm industry. I have worked in the alarm business specifically since 2012 when I started work as a government contractor installing and fixing all types of security equipment from entry control devices, intrusion detection devices, cameras, and the whole computer network that supported the entire system. It was a wonderful job but required a lot of overseas travel. I started looking at ways to stay in security without having to travel so much. I took a position with TEKsystems that had me subcontracted to ADT. I finally found my niche.... Home security and automation. As I worked for ADT, I found a desire to open my own business so I could help customers as I saw fit with my own brand of customer service and work integrity. To that end I started Martin Security Services. I look forward to collaborating with you on solving all your security and smart home solutions.

Joe Susaña is an entrepreneur and the owner of an all-in-one multi-channel sales, marketing, and support software company (Tool-Bots Automation Agency). He retired from the Army after a long and successful career, and now he is passionate about helping local small businesses grow their revenue by automating sales, marketing, and support processes. Joe's goal is to help these businesses thrive so they can create jobs in their local communities.

Tool-Bots Automation Agency provides the most advanced multi-channel sales, marketing, and support automation solutions available today! With Tool-Bots' solutions, your local business will be able to get more leads, convert more leads into sales, and convert those customers into fans... all automated. Allowing you to do what you love to do, or what you do great!

Tool-Bots Automation Suite is the perfect solution for local businesses that want to increase their marketing efficiency and return on investment. With our multi-channel sales & marketing approach, you'll be able to reach your target market through the channels they use most: email, SMS, Facebook Messenger, Instagram, Google My Business, and more! Plus, our cutting-edge lead tracking and conversion system ensure that you're making the most of every lead.

Converting leads into customers is vital for any business, but it's only half the battle. With Tool-Bots, you'll also be able to keep those customers engaged with automated loyalty programs and marketing campaigns. Our system makes it easy to segment your customer base and deliver highly personalized messages that will keep them coming back for more!

Our bots include lead scoring, segmentation, viral experiences, feedback and reviews automation,  and much more.

If you're looking for a comprehensive marketing automation solution that can take your business to the next level, look no further than Tool-Bots!

Dr. Monica Maybank prides herself on being a bridge builder. Growing up in the Orange Curtain of California in a predominantly White, wealthy, conservative, and religious region—she understands what it’s like to live at the intersection of multiple identities.

Launching The Almond Group at the height of the COVID-19 pandemic after serving as an education lobbyist for almost a decade, she has built a reputation as a strategic advisor and relationship-broker across organizations and ideologies.  

Dr. Maybank leads strategy for The Almond Group and works one-on-one with executives, leadership teams, and diversity councils throughout the country to help shape and implement long-term strategic visions for organizational change.

Dr. Maybank holds an Executive Certificate in Strategic Diversity & Inclusion Management from Georgetown University. She earned a bachelor’s degree in journalism from Howard University and a doctoral degree in education policy, evaluation, and reform from Claremont Graduate University.

Dr. Maybank has four daughters and is married to a United States Army combat veteran.