This department houses multiple sections for the Hillsborough County Board of County Commissioners, including Community Affairs Liaisons, Legislative Affairs, ADA, Equal Opportunity Administration.
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Gema Alvaré came to Hillsborough County as a Director of Customer Service & Support from 2015 through 2019, during that time Gema Alvaré was charged with enhancing the departments’ programs to facilitate opportunities for community prosperity. Later Hillsborough County had a need to have someone represent the South Hillsborough County area by helping to address and resolve customer needs and concerns, and by raising customer awareness about County services, programs, and amenities. She has more than 30 years’ experience working in the private sector and held a variety of positions in customer service and 23 years in customer service, project, and operations’ management in the technical and communications field.
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