• Spectrum Business


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    About Us

    The Spectrum Business Difference

    Maximize your business productivity and savings with industry-leading business internet, phone and TV service.

    Fastest Internet for the price
    Unlimited phone package with great features
    We'll earn your business everyday
    We'll buyout your current contract with other providers?
    Over 99.9% network reliability§
    Crystal clear connection in despite the rain
    24/7 dedicated business support
    U.S.-based support team


    Call Center Retention
    Category: Accounting
    CALL CENTER RETENTION -  SPectrumJOB SUMMARYMaximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue.MAJOR DUTIES AND RESPONSIBILITIESRespond to inbound retention calls promptly and efficiently as outlined by the ...read more
    Contact: Jaina Raposo

    Rep/Contact Info

    Card image cap
    Annette Bilyeu
    Account Executive, Business Reach
    Scarlett L Bowman
    Senior Director
    Stanley Peppers
    Account Executive
    Brian Schmelzle
    Business Account Executive